Order risk-free with URBALEG 


  • Satisfied or refunded 14 days 
  • Your package delivered in 2 to 5 days (express)
  • Deliveries maintained during containment


Free standard delivery 5 to 10 days - Express 2 to 5 days (from € 9.90)

Ordering more than one item: If you have ordered or are ordering more than one item at the same time, they may be delivered to you separately.


Delivery is possible anywhere in the world. Secure home delivery anywhere in the world.


Delivery times depend on your place of residence. Home delivery service against signature - Delivery in Europe, Corsica, Andorra and Monaco. Service of the Post Office. Service of 4.90€.

Delivery takes place within 5 to 12 working days after shipment. In case of absence or impossibility of delivery of your parcel (no guard, ...), your letter carrier leaves a notice of passage mentioning the date and the address of the post office where you can withdraw your parcel on presentation of an identity document.

From the date mentioned on the notice of passage, you have 15 days to withdraw your parcel. After this period, it will be returned to us automatically. In this case, the next delivery costs will be at your charge. If you do not have a notice of passage or if you did not receive a parcel, contact our customer service via the email address:

OUTRE-MER Colissimo OUTRE-MER Service - Delivery in Guadeloupe, Martinique, Reunion, Guyana, Mayotte and Saint Pierre and Miquelon between 5 and 15 working days from 15,04€. Colissimo Overseas Service - Delivery in French Polynesia between 5 and 15 working days from 22,07€.

Your URBALEG items are shipped from several partner logistics centers in Europe and Asia.


Shipping costs vary from country to country and according to the type of delivery selected. For example, standard shipping is free in Europe for other countries see this table.


Zone - Country of delivery Carrier Time limit Shipping cost
Metropolitan France
(Corsica, Monaco and Andorra included)
Colissimo 5 to 10 working days Free
Guadeloupe, Martinique, Réunion, Guyana, Mayotte and Saint-Pierre and Miquelon Colissimo Overseas 5 to 10 working days From € 15.04
French Polynesia Colissimo Overseas 5 to 10 working days Starting at € 22.07
Germany, Belgium, Luxembourg, Netherlands International Colissimo 5 to 12 working days From € 9.67
(free for all orders> = € 150)
Austria, Spain, Ireland, Italy, Portugal International Colissimo 5 to 12 working days From € 11.11
(free for all orders> = € 150)
Poland, Sweden DHL Express International 5 to 10 working days Starting at € 14.87
UK DHL Express International 5 to 12 working days Starting at € 16.39
Russia International Colissimo 5 to 12 working days Starting at € 25.55
Suisse International Colissimo 5to 12working days From € 12.38
(free for all orders> = € 150)
Rest of the world
Australia, Canada, United States, Japan International Colissimo 5 to 12 working days Starting at € 25.55
Morocco DHL Express International 5 to 12 working days Starting at € 26.80
Singapore DHL Express International 5 to 12 working days Starting at € 22.87


If your URBALEG item does not suit you, you have a withdrawal period of 14 days from the date of receipt of your package. Note that return shipping costs are free. If this is your case, please contact us at the following address: On the other hand, if your item purchased from URBALEG has a manufacturing defect or an anomaly not relating to improper use, we will exchange you. You have 14 days after receipt of your order to contact us.


Please note that for some countries outside the European Union, customs fees may apply in addition to the delivery charges. This is the case for the United Kingdom since January 1st 2021.


Some banks charge additional fees for your online purchases. These costs can vary from a few cents to € 5, and are proportional to the amount of your order and are beyond our control. When you place an order on our site, we only receive the amount indicated at the time of payment.

If you notice an additional direct debit corresponding to your purchase on our site, please contact your bank. In some cases, it is possible to get a refund.

Note that this case is rare and is often attributed to banks and foreign destinations


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