URBALEG is concerned about the respect of the private life and the protection of the personal data of the users of its website. For the sake of transparency, URBALEG has adopted a "Privacy Policy" relating to the personal data of its users collected by URBALEG on the website it publishes: (hereinafter the " Site ”).


Protecting your personal information is our top priority, which is why we only use your data in strict compliance with applicable data protection principles. The provisions of the EU General Data Protection Regulation ("GDPR") become applicable throughout the European Union on May 25, 2018. We would like to keep you fully informed from now on how URBALEG processes personal data in accordance with to this new regulation (see article 13. RGPD)


Users of the Site acknowledge having read and accepted this Privacy Policy at the same time as they have read and accepted the General Conditions of Use. In the event that users disagree with the provisions of this Privacy Policy, users remain free not to use the Site and not to provide any personal data.


Supervisory authority ”: refers to the National Commission for Computing and Liberties (CNIL).

Consent ”: of the data subject, designates any free, specific, informed and unambiguous expression of will by which the data subject accepts, by a declaration or by a clear positive act, that personal data concerning him / her are the subject treatment.

Recipient ”: refers to the natural or legal person, public authority, service or any other body which receives communication of personal data, whether or not it is a third party.

Personal data ": refers to any information relating to an identified or identifiable natural person (hereinafter referred to as" Data subject ")

Identifiable natural person ”: means a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to a or several specific elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.

Purpose ”: refers to the objective pursued by the implementation of processing (for example: order management, subscription to newsletters, etc.).

Limitation of processing ”: designates the marking of stored personal data, with a view to limiting their future processing;

Controller ”: means the natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of processing.

Site ”: refers to the website on which URBALEG offers its products and services to users.

Subcontractor ”: refers to the natural or legal person, public authority, department or other body which processes personal data on behalf of the controller.

Third party ": means a natural or legal person, a public authority, a service or an organization other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or of the subcontractor, are authorized to process personal data.

Processing ”: refers to any operation or set of operations carried out or not using automated processes and applied to data or sets of personal data, such as collection, recording, organization, processing. structuring, preservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, reconciliation or interconnection, limitation, l 'erasure or destruction.

User ”: refers to any Internet user visiting the Site and / or benefiting from the Products and / or Services offered on the Site, whose personal data may be processed by URBALEG under the conditions set out below. One or more Users can be referred to as the Data Subject (s).


The Data Controller is:

The company Parente_Ecom Switzerland

Individual company

Registered in the trade and companies register of the canton of Vaud under the number CHE XXX XXX XXX (UNDER REGISTRATION)

With the intra-community VAT number CHE-XXX.XXX.XXX VAT

Headquartered at Avenue de la gare 4, 1315 La Sarraz, Switzerland

For any questions relating to the processing of your data, you can contact the data controller by email at the following address:


  • As a User, when you browse the Site and / or use the services offered on the Site, URBALEG may collect the following Personal Data about you:

    • Identification data: surname, first name, copies of identity card and / or passport, IP address, real or supposed interests and / or personal needs, data relating to the device used
    • Contact details: email address, postal address (delivery and billing), telephone number
    • Payment and billing data: payment method used, bank details, billing information
    • Data relating to interactions between the User and URBALEG: content of the contact message sent to URBALEG via the Site
    • Data relating to the monitoring of the commercial relationship and the management of orders: requests for information between the User and URBALEG, history of exchanges with URBALEG services, details and monitoring of orders, and / or URBALEG newsletters, validation or abandonment of the shopping cart etc.

    URBALEG informs its Users that it is in particular likely to collect their Personal Data:

    • During their visit to the Site;
    • When creating their User account (optional);
    • When purchasing a product on the Site;
    • When subscribing to URBALEG newsletters;
    • When making a contact request to URBALEG using the form offered on the Site;
    • During any exchange with URBALEG via the Site and / or via the contact email address:

    Whatever the envisaged collection method, URBALEG undertakes to inform its Users:

    • The purposes of the processing carried out;
    • The obligatory or optional nature of the information requested and the possible consequences of a failure to respond;
    • Data recipients;
    • The existence and methods of exercising your rights (including in particular the rights of access, rectification and opposition to the processing of your Personal Data).


URBALEG collects your Personal Data directly from you, when browsing the Site, your use of the various services offered on the Site, a contact request to URBALEG made through the form offered on the Site , or during any exchange with URBALEG via the Site and / or via the email address:

URBALEG collects and processes your Personal Data for the following explicit, legitimate and determined purposes:

  • Manage the proper functioning and permanent improvement of the Site, the services and features offered;
  • Manage and monitor your product orders made on the Site;
  • Manage and monitor your subscriptions to URBALEG newsletters;
  • Offer commercial prospecting and targeted advertising services;
  • Respond to all your requests and interact with you when you contact us using the form offered on the Site or via the email address
  • Respond to your requests for the right of access, rectification and opposition, erasure, limitation, portability, right to digital death and the right to lodge a complaint with the CNIL;
  • Meet the legal or administrative obligations imposed by the legislator.

URBALEG undertakes to inform its Users in the event that their Personal Data is processed for different purposes.

URBALEG collects and processes your Personal Data, according to the planned processing, on the following basis:

  • Management of the proper functioning and permanent improvement of the Site: legitimate interest;
  • Management and follow-up of orders: execution of the contract concluded between the User and URBALEG;
  • Management and monitoring of subscriptions to URBALEG newsletters: User consent;
  • Sending of commercial prospecting and targeted advertising: User consent;
  • Management of User requests sent by the Site contact form or by the email address legitimate interest;
  • Management of requests to exercise User rights: legal obligation.

URBALEG informs you that during the use of the services offered on the Site, you may be required to fill out various forms and communicate various Personal Data concerning you in order to benefit from some of the services offered by URBALEG.

When this is necessary with regard to the RGPD and the Data Protection Act, URBALEG undertakes to obtain your consent and / or to allow you to object to the use of your Personal Data for certain purposes.

However, if you no longer wish to receive them, you can unsubscribe by clicking on the link provided for this purpose, mentioned in the body of the email containing the nutrition program or the newsletter.

URBALEG may also send commercial requests to Users who have accepted it. In the event that you no longer wish to receive such solicitations by email, you can request it at any time and free of charge, by email and without providing any other reason to the following address:


Personal Data are kept in accordance with legal provisions for a period not exceeding that necessary for the purposes for which they are collected and processed by URBALEG.

However, the processing of Personal Data is possible for the proof of a right or a contract. These Personal Data may also be kept by URBALEG in order to comply with a legal obligation, or be kept in files in accordance with applicable regulations and laws.

As an exception, the Personal Data necessary for the creation and management of the User account are deleted by URBALEG when their account is deleted by the User.

Personal Data processed as part of the management of the commercial relationship between URBALEG and you, as the buyer of an URBALEG product, may not be kept beyond the period strictly necessary for the management of this relationship. commercial to which is added the applicable legal limitation period.

Personal data processed as part of the management and monitoring of subscriptions to URBALEG newsletters as well as in the context of commercial prospecting and targeted advertising are kept for three (3) years from the end of the commercial relationship if you are engaged in a contractual relationship with URBALEG, and three (3) years from the last contact with you if you are not engaged in a commercial relationship with URBALEG.

Personal Data processed as part of the management and monitoring of your requests made on the Site or through the address

are kept for three (3) years from the end of the commercial relationship if you are engaged in a contractual relationship with URBALEG, and three (3) years from the last contact with you if you are not in a relationship commercial with URBALEG.

For the management of your requests for the right to your Personal Data, your Personal Data is kept for the calendar year of the request plus five (5) years.

However, URBALEG recalls that Personal Data making it possible to establish proof of a right or a contract, or kept for compliance with a legal obligation, may be the subject of an archiving policy. intermediary for a period not exceeding the period necessary for the purposes for which they are kept, in accordance with the provisions in force.


Only the persons authorized by URBALEG mentioned below will be able to have access to your Personal Data:

  • Authorized personnel from the various URBALEG departments (authorized personnel from communication, administrative, logistics and IT departments, responsible for handling customer relations and responsible for monitoring);
  • URBALEG Sub-contractors who act in the name and on behalf of URBALEG, including in particular the host of the Site, the service provider in charge of processing the URBALEG customer support service, the service provider in charge of sending newsletters and sales prospecting emails and advertising, the service provider in charge of sending sales prospecting SMS messages, the service provider in charge of processing payments, monitoring orders and invoicing;
  • The courts concerned, mediators, lawyers, bailiffs etc. ;
  • Social networks. URBALEG informs the User that the Site may use social plugins provided and operated by third-party companies, such as the Facebook, Instagram, Pinterest or Youtube button. By clicking on these buttons you can send to these third parties the information that you view on a page of the Site. However, URBALEG informs the User that if he is not connected to the account he opened with the third party concerned, the latter will not be able to know the identity of the user. On the other hand, if the User connects to the account that he has opened with the third party concerned, then the latter can link the information or actions relating to the interactions of the User with the Site to the account that he has opened with this third.

As part of its customer support service, URBALEG uses a service provider.

This is Stripe Payments Europe Ltd., whose registered office is block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland.

This service provider processes the Personal Data on behalf of URBALEG allowing payment and invoicing of orders made on the Site to be carried out.

As such, URBALEG informs Users that identification, contact and payment data are directly transmitted to Stripe Payments Europe Ltd. from the Users' browser when ordering. Personal Data is used exclusively by Stripe Payments Europe Ltd. for the execution and making of payments and transmitted securely via the SSL encryption method. Stripe Payments Europe Ltd. is PCI DSS certified.

Users can access additional information regarding the Personal Data protection policy of Stripe Payments Europe Ltd. by going to the following link:


In order to carry out certain processing of personal data, URBALEG makes transfers to service providers or other entities of the URBALEG group and of the European Economic Area, only.

As part of these transfers, URBALEG ensures that its service providers and URBALEG group entities guarantee high security standards for the protection of Personal Data, which are sufficient with regard to the level of protection imposed by the RGPD, the LIL and its decree. application.

In addition, URBALEG has entered into standard contractual clauses with each of its service providers and URBALEG group entities located in the European Union in order to guarantee a high and adequate level of protection of Personal Data. URBALEG informs its Users that these contractual clauses are based on the standard contractual clauses of the European Commission (decision of 5 February 2010 on standard contractual clauses for the transfer of personal data to subcontractors established in third countries by virtue of Directive 95/46 / EC of the European Parliament and of the Council; and Decision of 27 December 2004 amending Decision 2001/497 / EC as regards the introduction of an alternative set of standard contractual clauses for the transfer of data to personal character to third countries).


As part of its follow-up of your orders and invoicing, URBALEG uses the Prestashop system.

This is the company PrestaShop SA, whose head office is located at 12 rue d'Amsterdam, 75009 Paris, France.

This service provider processes on behalf of URBALEG the follow-up of the orders and the invoicing of the Users.

As such, URBALEG informs its Users that by placing an order on the Site, PrestaShop SA may collect and process the following Personal Data:

  • User identification data;
  • Billing data.


As part of its newsletters, sales prospecting and advertising emails, URBALEG uses the email marketing platform of a service provider.

This is the Klaviyo Company, with registered office at 225 Franklin St, Floor 10, Boston, MA 02110, USA.

This service provider processes on behalf of URBALEG its marketing email campaigns (sending newsletters, commercial prospecting and advertising) intended for Users.

As such, URBALEG informs its Users that by subscribing to URBALEG newsletters, or by agreeing to receive commercial and advertising offers from URBALEG, URBALEG may transfer the following Personal Data of the User to Klaviyo:

  • User identification data
  • Contact details
  • Data relating to the device used: time zone, screen resolution, information about the browser and operating system, location and language used.

URBALEG reminds the User that these transfers of Personal Data are necessary for the following processing:

  • Management and monitoring of subscriptions to URBALEG newsletters;
  • Sending of commercial prospecting and targeted advertising.

These treatments are based on the user's consent. Thus, if the User no longer wishes URBALEG to make such transfers, he can withdraw his consent at any time by clicking on the unsubscribe link in each email containing newsletters, commercial or advertising offers from URBALEG, or by informing URBALEG by email to (see article 8 of the Privacy Policy).


URBALEG informs its users that it uses the Google Tag Manager tool. This tool allows URBALEG to manage the tags of its Site (Site code). These facilitate the management and development of the products and services offered on the Site, and reduce the loading time of the Site.

Google Tag Manager only implements the Site code. Google Beacon Manager does not create cookies and does not collect any Personal Data. The tool only integrates the Site code, and facilitates the modulation of the code without accessing the Personal Data processed by the code.

However, URBALEG wishes to inform its Users of the existence of any tag integrated in this Privacy Policy.

Users can find more information about Google Tag Manager as well as their terms of use on Google pages.


As a User, you have the right to access, rectify, portability, limit, oppose and delete your Personal Data.

URBALEG also informs you that you can define guidelines relating to the retention, erasure and communication of your Personal Data after your death.

In addition, concerning the processing operations requiring the collection of your consent, URBALEG informs you that you can revoke your consent to the processing and use of data to which you had previously consented, with effect for the future, at any time.

For any questions on this subject or to exercise the rights mentioned above, you can contact URBALEG by email at the address:

URBALEG informs you that if you wish to exercise your rights, you must indicate to URBALEG in your request your contact details (last name, first name, address and a copy of a signed identity document) as well as a legitimate reason when this is required by law (especially in the event of opposition to processing).

When you provide a copy of your identity document to prove your identity, URBALEG keeps it for the calendar year of the request plus five (5) years, in particular when this communication is made within the framework of the exercise of a right opposition.

URBALEG informs you that you have the right to lodge a complaint with a supervisory authority. In Switzerland, this supervisory authority is the Commission Nationale de l'Informatique et des Libertés (CNIL), whose contact details are as follows:

  • Postal address: Federal data protection and transparency officer Feldeggweg 1 - 3003 Bern - SWITZERLAND
  • Telephone: +41 (0) 058 462 43 95
  • Site:

URBALEG informs you that its products and services available on the Site are intended for adults and minors over 16 years old only. As such, URBALEG does not process the personal data of minors under 16 without the prior consent of their legal representatives.

URBALEG reminds all Internet users visiting its Site that if they are under 16 years of age, they must not send them information about themselves and in particular Personal Data, without the prior consent of their legal representatives.


URBALEG informs its Users that Cookies consist of a series of information, a small text file, installed by their browser on the hard drive of their terminal when they visit a website.

Thus, Users' browsing on the Site may give rise to the deposit of "Cookies" on their terminal, if they continue to browse the Site without modifying the setting of their browser.

URBALEG is required to use several types of Cookies. Information relating to these Cookies is available in the URBALEG Cookie Management Policy .


URBALEG takes all the necessary precautions, as well as the appropriate technical and organizational measures, regularly updated according to technological progress, to preserve the security of Users' personal data and, in particular, to prevent them from being distorted, damaged, or that unauthorized third parties have access to it.

As such, URBALEG notably uses firewalls and personal data encryption systems. URBALEG buildings are subject to physical access controls. Only URBALEG employees who need access to Personal Data because of the functions they perform and in order to carry out their activities, are authorized to have access to Personal Data.

All Personal Data transmitted by Users, including information relating to payment for orders made on the Site, are transmitted via the secure SSL (Secure Socket Layer) standard.


The Site may offer Users links to third party websites such as Facebook, Instagram, Pinterest or Youtube.

URBALEG informs Users that it has no control over the content of third party websites or the practices of these third parties in terms of the protection of Personal Data that they may collect.

Consequently, URBALEG declines all responsibility concerning the processing by these third parties of Users' personal data.


This Privacy Policy is subject to SWITZERLAND law. 

In the event of a dispute and in the event that an amicable agreement cannot be reached, the competent courts will be the Swiss courts.

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